Golden Star City Resort

Terms & Conditions: A handy index in alphabetical order

Beach
The hotel offers a private sandy beach with beach bar just a stone's throw away featuring umbrellas, sun loungers, WC, showers and fresh towels (guarantee of 10 EUR per towel is required)

*Operation May-October

Car Parking
The hotel features an indoor car parking with limited number of 7 spaces and with an extra charge. Unfortunately, it isn't possible to pre-book a parking space. Parking is based on a first-come first-served basis.

Infants & Children
First child up to 6 years of age stay free in specific room types. Baby cots are available free of charge upon request on first-come-first-served basis.

Complaints or Comments
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay should be made in the first instance to a member of the front desk during your stay so that we can attempt to resolve it immediately.

Credit Cards
We accept all major credit cards, including AMEX, DINERS, MAESTRO, MASTERCARD, and VISA. 

Damages
The hotel has the right to collect, through pre-authorization or cash deposit, at least 50 EUR per room as a deposit for any incidentals costs or damages that may be incurred during your stay. 

Disabled Guests
The hotel endeavors to offer the same high quality facilities to our disabled guests. Where possible, special facilities include wheelchair adapted bathrooms, ramps and lifts in public areas. For more info please contact our reservations department prior to your booking.

Internet
Unlimited Wi-Fi internet access is offered complimentary for guests throughout their stay.

Key-Cards
Key-cards must be left at reception upon departure ; If they are lost the guest will be charged 2 EUR.

Climate Resilience Tax
Rates do not include “Climate Resilience Tax” equal to EUR 3 per room per night for January, February, Novemer, December , March and 10 EUR per room per night from April to October. Tax is subgect to change without prior notice.

Smoking
The hotel is smoke-free and therefore smoking is prohibited in all rooms and public areas. A penalty fee of EUR 150 will be added to the bill if guests are found to be smoking.

COVID-19 
Based on the new compulsory by the Greek Government hygiene protocols, there will be no service or change of linen in your room UNLESS you request such service. Be aware that our hotel keeps records of your personal data in line with special health protocols for the protection of public health.

Property Information